We back The Human Trainer and our other products with an industry leading warranty, offering you peace of mind and the knowledge that you will have a quality fitness product to enjoy for a long time.
For details about a warranty on a specific product, please check the product page or contact us.
If it isn’t effective, we don’t sell it. That’s our approach. We are confident that our products are going to make it more convienent, more efficient and more fun to transform your body into the one you’ve always wanted. If for any reason youre not completely satisfied with the way you look and feel within 90 days of using The Human Trainer or other products purchased on our website, simply send it back for a full refund (minus shipping and handling). Simple as that.
The Human Trainer warrants that the products sold are free from manufacturing defects for a period of 90 days from the invoice purchase date. Should your products show signs of defective workmanship or material wear prior to the expiration of the 90 day warranty, call our customer service department at 1-866-497-9012 to inform us of any product related issues; or return the product to The Human Trainer at (185-13988 Maycrest Way, Richmond B.C., V6V 3C3, Canada). This warranty is limited to the replacement of the product by The Human Trainer, and all related shipping, transportation, and return costs shall be at your expense.
All Ripcords Resistance bands being used in a Commercial setting will have a 90-Day limited warranty.
This warranty does not extend to any defect or problem caused by the negligence or acts of you or others, alterations, improper installation, ordinary wear and tear, unreasonable use or failure to maintain the product in accordance with instructions furnished with the product.
The Human Trainer will not be responsible or liable for indirect or consequential damages of any kind, including but not limited to use of any product, loss of time, inconvenience, or other incidental or consequential damages with respect to persons, business or property, whether as a result of breach of warranty, negligence or otherwise.
The Human Trainer products liability shall be limited solely to the replacement of the goods not meeting the quality and specifications warranted. No other warranty, expressed or implied, shall apply, including any implied warranty of merchantability or fitness for a particular purpose, and any such implied warranties are expressly disclaimed.
In the event applicable law prevents the disclaimer of any implied warranties, then such implied warranty shall be limited to the duration of expressed warranties above.