What shipping methods do you offer?
We provide a variety of shipment options to meet your delivery needs, calculated automatically based on your address.
All of orders that are received after 1:00 PM PST will be processed the following business day, excluding holidays. For further assistance, please contact us.
APO or Military Orders
We do deliver to APO or military addresses. APO or Military oders using standard FedEx Smart Post shipping can take up to 45 business days for delivery.
In the event that your order (if placed in one transaction) arrives in multiple shipments, you will never be charged additional shipping and handling from what is initially processed at checkout. This situation can occur due to the size of your order and is meant to ensure the product arrives undamaged and within the suggested arrival time.
The Human Trainer always does its very best to ensure your order is delivered within the estimated delivery time, however, these times are not guaranteed as there is always potential for any number of unpredictable delays. These include: International Customs and Duties holds, attempted delivery with no recipient able to receive, P.O Box and APO/FPO address problems, as well as delivery to Hawaii, Alaska, Puerto Rico and other remote locations.
Do you ship internationally?
The Human Trainer ships internationally from one of our locations including Canada and the USA. Please note that any customs, taxes or duties imposed by the country of ultimate destination and any other such fees are the sole and full responsibility of the customer.
Also, please note that free shipping is only within the continental USA and does not include Hawaii or Alaska.
How long does it take to ship and arrive?
All orders placed on business days before 1 PM PST are processed on the same day and will be shipped within 2 business days. Standard delivery orders within the USA (excluding Alaska and Hawaii) via USPS usually arrive within 7-10 business days.
Will there be any customs duties/taxes incurred for Shipping?
It is possible that Duties, Value Added Tax and Import Taxes may be imposed by the recipient’s country. We are unable to include these in your order total as they fluctuate from country-to-country and and are not assessed by The Human Trainer, nor do they in any way benefit The Human Trainer. It is important to note, any such additional charges that may be collected for customs clearance, or delivery from a shipping company are the sole responsibility of the recipient.